Zoho CRM

Zoho CRM trainer in Lyon

Zoho CRM offers serious capability at an accessible price — ideal for SMEs. I train your teams to manage leads, pipeline and customer relationships in Zoho, and to automate the routine so they spend their time selling, not updating fields.

Why Zoho CRM is a strong fit for growing businesses

Many SMEs need a real CRM but balk at the cost and complexity of the biggest platforms. Zoho CRM hits a sweet spot: capable, flexible and affordable — provided it's set up and adopted properly rather than left half-configured.

I help you make it work: clean lead and pipeline management, sensible customisation, automation of repetitive tasks, and reports that give visibility on sales. Zoho becomes a genuine sales engine for a growing business, without the enterprise price tag.

Serious CRM, SME-friendly: Zoho delivers real pipeline power when it's set up and adopted well.

Example training programmes

Zoho CRM formats

Each format is tailored to your level, your sector and your goals.

Foundations

Zoho CRM essentials

1 daySales teams

Leads, contacts, deals and pipeline management in daily practice.

Customise

Customise & automate Zoho

1 dayAdmins / leads

Tailor fields and workflows and automate the repetitive tasks.

Steer

Reports & sales steering

0.5 dayManagers

Dashboards and reports to steer sales with real visibility.

What I can do for you

Beyond training, I support you across your whole project:

  • Audit of your Zoho CRM setup and usage.
  • Tailor-made training for your teams.
  • Implementation / optimisation support.
  • Guidance on adoption and best practices.

Who it is for

  • SME sales teams.
  • Business owners and managers.
  • Zoho administrators.
  • Organisations adopting Zoho CRM.

Zoho CRM training in Lyon, Paris and Geneva

Based in Lyon (80 Cours du Docteur Long), I deliver on-site across the Auvergne-Rhône-Alpes region, in Paris and Geneva, as well as in Marseille, Bordeaux, Toulouse and Nice — and remotely via virtual classrooms, in English or French.

Frequently asked questions

You may be wondering…

Is Zoho CRM good for SMEs?
Very — it's capable and affordable, a strong fit for growing businesses.
Can we customise it?
Yes, sensibly; we tailor fields and workflows to your sales process.
Do you cover automation?
Yes, automating routine tasks is part of the training.
How does it compare to HubSpot?
Often more affordable and flexible; we focus on making your chosen tool work well.

Explore also

Let's get practical

Turn Zoho CRM into a sales engine

Tell me about your sales process: I'll design a tailored Zoho CRM training.

Get in touch